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Adoption of ZakaTech in the time of COVID-19: cross-country and gender differences

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dc.contributor.authorSaeed Awadh Bin-Nashwan
dc.contributor.authorAbdelhamid Elsayed A. Ismaiel
dc.contributor.authorMohamad Yazid Isa
dc.contributor.authorAishath Muneeza
dc.date.accessioned2023-04-18T01:59:21Z
dc.date.available2023-04-18T01:59:21Z
dc.date.issued2023
dc.description.abstractDespite the significant growth in Islamic economies and the increasing number of Muslim youths inclining digital services, empirical-based research addressing the adoption of digital Islamic services is still limited. ZakaTech is a new phrase that has recently emerged as a modern term describing novel technologies adopted by zakat institutions; yet, it has been largely neglected in the literature. Therefore, this study aims to provide an integrated model that scrutinizes the determinants of acceptance and use of technology (UTAUT) of ZakaTech, combined with social cognitive theory (SCT), in the midst of the COVID-19 crisis where social distancing is the norm in conducting economic activities. Based on cross-national evidence from two Muslim-majority countries, a total of 1,006 valid responses were collected from zakat payer users in Saudi Arabia and Egypt using a Web-based survey. To validate the research model and draw significant insights, SmartPLS structural equation modeling was used. By analyzing both Saudi and Egyptian samples, the authors found that all UTAUT constructs are statistically significant, except for effort expectancy in Egypt. The effects of self-efficacy and social isolation on ZakaTech adoption are supported across both countries. Trust in technology reduces users' inherent risks and increases their likelihood of adopting ZakaTech services in Saudi Arabia, while this is not the case in Egypt. However, the study revealed that trust in electronic-zakat systems (EZSs) is a vital predictor for mitigating perceived risk among Egyptian users of ZakaTech, but it is not the case in Saudi Arabia. Moreover, significant gender differences were found between males and females in the adoption of such digital services in both countries, particularly regarding self-efficacy, trust in EZSs, social isolation and social influence.en_US
dc.goalsGoal 1
dc.identifier.citationBin-Nashwan, S. A., Ismaiel, A. E. A, Muneeza, A., & Isa, M. Y. (2023). Adoption of ZakaTech in the time of COVID-19: cross-country and gender differences. Journal of Islamic Marketing, 14(11), 2949-2979. https://doi.org/10.1108/JIMA-08-2021-0278en_US
dc.identifier.doihttps://doi.org/10.1108/JIMA-08-2021-0278
dc.identifier.issn1759-0833
dc.identifier.urihttps://ikr.inceif.org/handle/INCEIF/3760
dc.languageEnglish
dc.language.isoengen_US
dc.publisherEmerald Publishing Limiteden_US
dc.rights2022. Emerald Publishing Limited
dc.sourceSEDONA
dc.subjectZakaTechen_US
dc.subjectSocial financeen_US
dc.subjectIslamic fintechen_US
dc.subjectTechnology adoptionen_US
dc.subjectCOVID-19en_US
dc.titleAdoption of ZakaTech in the time of COVID-19: cross-country and gender differencesen_US
dc.typeJournal Articleen_US
dlc.maintopicFintechen_US
dspace.entity.typePublication
ikr.doctypeScholarly Works
ikr.goalGoal 1
ikr.topic.maintopicFintechen_US
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relation.isAuthorOfPublication.latestForDiscovery81014255-5cb8-46bc-ad81-bf6d8a3a0702
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